terms

General terms for booking

Eriksberg Vilt & Natur AB applies the general terms and conditions of Visita (formerly the Swedish Hotel and Restaurant Association) to all conferences, group bookings, and other events. These are the terms and conditions that the industry is recommended to use for both your and our security. The terms and conditions below apply, unless agreed otherwise.

1. Definitions

An event is when premises are provided with or without accommodation and/or food and drink. The client is the legal or natural person who is liable for payment of the event. The supplier is the facility providing the event. The order value is the agreed price for the whole order, or the total of the number of participants in the order multiplied by the agreed price per participant per day, and the price for any services ordered separately.

2. Ordering

Orders can be made verbally or in writing. The supplier must confirm receipt of an order made in writing.

3. Special requests when ordering

If the client has special requests, e.g. special food, pets, etc., these must be made known when ordering. The same applies if the client requires special security arrangements.

4. Valuable property

The client must inform the supplier if he or she wishes to bring and store high-value property in the supplier’s storage areas, luggage room, or safe. In case of theft or similar, suppliers are liable for damages only if the supplier confirms their liability for the property in writing beforehand.

5. Cancellation

Cancellation must be made in writing. For cancellation later than four weeks prior to the beginning of the event, the client must pay the supplier a certain percentage of the value of the order. The percentage applied must be indicated in the supplier’s confirmation of receipt of the order.
For cancellation of part of the order, compensation must relate to the cancelled part.

6. Payment

The client is responsible for all costs arising from their order. If participants are to pay for something individually, this must be approved by the supplier. If participants do not take part in a pre-ordered meal, this does not result in an entitlement to a price reduction. Payment must be made as agreed. If payment upon receipt of invoice is agreed, the client must pay in full within 10 days of the invoice date. If the payment deadline is not met, the supplier is entitled to charge interest from the due date at the applicable reference rate plus eight per cent. Invoices are subject to a service charge.

7. Advance payment

An advance payment of 50 per cent of the confirmed amount must be paid when booking less than three months before the event. If the booking is made more than three months before the event, an advance payment of 25 per cent is payable when booking, and a further 25 per cent is payable three months before the event. Advance payments are due within 10 days of the invoice date. Invoices for advance payment are sent immediately after the booking is confirmed, and three months before the event when the booking was made more than three months before the event. If advance payment is not made, the supplier is not bound by the order.

8. Reservation for price changes

a) If the supplier wants to make reservations for price increases, the supplier must clearly state this in their written receipt of the order.
b) The supplier must inform the client immediately when price increases occur.

9. Force majeure

Strikes, lockouts, fire, explosion, war or warlike conditions, substantial restrictions on supplies, or other circumstances beyond the supplier’s control entitle the supplier to terminate the agreement without any obligation to pay damages.

10. Liability for property/infliction of injury

The supplier has no strict liability for property kept in hotel rooms or on its premises. If it is found that the supplier or its employees acted recklessly or negligently or can otherwise be blamed for the loss of or damage to property, the supplier is liable for the lost/damaged property. The supplier is also responsible for property kept in its locked storage area, unless the property is of particularly high value (see section 4). For its part, the client is responsible for the damage that it or its participants inflict upon the supplier through its negligence.

11. Disputes

In order to resolve disputes or ambiguities in the case of conferences and other events, Visita’s disciplinary board is available to both parties at no charge. Visita’s member companies have undertaken to adhere to the decision of the board.

12. Booking through intermediaries

If booking and payment are made through a reservation intermediary, the intermediary must, without delay, hold the money due to the supplier in a separate account until such time as payment is made to the supplier. This intermediary must also be accountable to the supplier for the money it receives on the supplier’s behalf.

These general terms and conditions apply provided that they are attached to the confirmation of the order or provided that the parties otherwise agree that these terms and conditions shall apply.